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As
the chief executive of RiteCheck, a firm that has seen its New York
City-based network of retail check cashing facilities expand dramatically,
I am mindful of the increasing importance of people issues within the
business. RiteCheck has grown to a stage where it needs the ‘right scale’
of external expertise to assist with human resources practices and
strategies.
To RiteCheck’s benefit, D.L.Sears has helped us align, document and
streamline our policies, practices, problem resolution and organization
strategies. D.L. Sears has been responsive with counsel and guidance
appropriate to the needs and resources of our business.
D.L. Sears and Associates has had a particular impact in guiding RiteCheck
as it developed and implemented a program to review and improve employee
performance and align our pay programs with that performance. This type of
process is already having a tremendous impact in a retail environment such
as ours where customer service is all important.
--Joseph Coleman, President, RiteCheck
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I have been pleased with
the HR management services offered by D.L.Sears & Associates. They provide
an excellent, cost-effective way for growing businesses, including those
in technology, to implement the work place policies, processes and tools
that are so crucial for business success. They provide a great resource
and I trust their guidance.
--Donald Rowley, CFO, BrightStar Information Technology
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